Buying of consoles:

Any stolen devices sent to us will be handed over to the SAPS with the sender’s details.

If the seller wishes to purchase the repaired console back, they can purchase it back at 20% less than the market value. While we take all the risk when buying dead consoles, we would also like to have the opportunity to help sellers, if we were able to repair their beloved device. If the seller chooses to buy their console back, payment is due within 24 hours, or it will be advertised publicly.

The offer your receive on the website is not binding on It is still our decision whether to buy the phone or not. We retain the right to refuse purchasing the device. If we receive a console that we decide not to buy, we will return it to the owner by courier, at our own cost.

If we receive a device that is significantly different to what was described in the seller’s submission form, a new offer may be made to the seller. Should the seller decline the offer, a courier fee of R250 will be payable to return the console.

Device Grades